user behavior

social media

Your Community Door

What are the real world consequences to signing up for a Twitter or Facebook account through Tor and spewing hate toward other human beings? > Facebook reviewed the comment I reported and found it doesn't violate their Community Standards. pic.twitter.com/p9syG7oPM1 [http://t.co/p9syG7oPM1] — Rob

By Jeff Atwood ·
Comments

user experience

The "Just In Time" Theory of User Behavior

I've long believed that the design of your software has a profound impact on how users behave within your software. But there are two sides to this story: * Encouraging the "right" things by making those things intentionally easy to do. * Discouraging the "wrong" things

By Jeff Atwood ·
Comments

psychology

The Trap You Set For Yourself

The Dan Ariely books Predictably Irrational [http://www.amazon.com/dp/0061854549/?tag=codihorr-20] and The Upside of Irrationality [http://www.amazon.com/gp/product/B003JBHVZY?tag=codihorr-20] profoundly influenced the way I design my massively multiplayer typing [http://www.discourse.org] games [http://www.stackexchange.com]. These books offer

By Jeff Atwood ·
Comments

usability

Treating User Myopia

I try not to talk too much about the trilogy here, because there's a whole other blog for that stuff. But some of the lessons I've learned in the last year while working on them really put into bold relief some of my earlier blog entries

By Jeff Atwood ·
Comments

user experience

Every User Lies

Heidi Adkisson notes that features sell products, but the people buying those products often don't use the very features they bought the product for in the first place. A few years ago I did an extensive in-home study observing use of a particular computer hardware peripheral. Most people

By Jeff Atwood ·
Comments

file systems

Filesystems Aren't a Feature

Don Park recently made an interesting observation about how his family uses the computer [http://www.docuverse.com/blog/donpark/EntryViewPage.aspx?guid=27ea0bf8-abda-40f4-aa23-493461c54f26] : > When I observe how my wife and son uses the family computer, I can't help noticing how little use they have for the

By Jeff Atwood ·
Comments

security

The Dancing Bunnies Problem

In an era of instant online worldwide connectivity, protecting users from themselves is a lot harder than it used to be. For one thing, full trust can't be trusted. And then there are all those dancing bunnies to contend with: What's the dancing bunnies problem? It&

By Jeff Atwood ·
Comments

user experience

Teaching Users to Read

I’ve talked about irresponsible use of dialog boxes before, but a few pages I’ve read recently highlighted an interesting aspect of this topic that I hadn’t considered. First, Joel Spolsky: This may sound a little harsh, but you’ll see, when you do usability tests, that there

By Jeff Atwood ·
Comments