Since I started working on Discourse, I spend a lot of time thinking about how software can encourage and nudge people to be more empathetic online. That’s why it’s troubling to read articles like this one:
My brother’s 32nd birthday is today. It’s an especially emotional
If you engage in discussion on the Internet long enough, you’re bound to encounter it: someone calling someone else a troll.
The common interpretation of Troll is the Grimms’ Fairy Tales, Lord of the Rings, “hangs out under a bridge” type of troll.
Thus, a troll is someone who
In response to Wil Shipley's recent post about the lack of an iPhone SDK, a reader left this comment:
I often enjoy reading these entries, but you always come across as a little bit of an a**hole. Full of yourself, overly critical and a bit mean. Dismissing