user engagement

community moderation

What If We Could Weaponize Empathy?

One of my favorite insights on the subject of online community is from Tom Chick [http://en.wikipedia.org/wiki/Tom_Chick]: > Here is something I've never articulated because I thought, perhaps naively, it was understood: The priority for participating on this forum is not the quality

By Jeff Atwood ·
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blogging

I Stopped Reading Your Blog Years Ago

Emrah Diril [http://emrahdiril.com/] recently asked me this via email: > Steve Yegge mentioned in the comments of his last post [http://steve-yegge.blogspot.com/2009/05/programmers-view-of-universe-part-3.html] that he gets quite a bit of hate directed his way. > Fake51: you underestimate the ability of people to

By Jeff Atwood ·
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blogging

The Day The Trackbacks Died

You might read a post on this blog and decide I'm full of crap. That's fine. I often am full of crap. I encourage you to leave a comment explaining why you feel this way. And, while you're at it, feel free to point

By Jeff Atwood ·
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social media

Total Users Does Not Equal Total Usage

As of August 9th, 2006, MySpace has 100 million members [http://internet.seekingalpha.com/article/15237]. For reference, the population of California is approximately 36 million, and the population of the United States is approximately 300 million. I have a hard time believing that 1 in 3 Americans could conceivably

By Jeff Atwood ·
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blogging

Blogging about Blogging

I’ve avoided the incestuous nature of blogging about blogging until now, but the topic does come up occasionally. Not everyone is a believer in the utility of blogs; I was a skeptic only two years ago, and Michael Brundage went out of his way late last year to point

By Jeff Atwood ·
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user experience

Happy Talk Must Die

Per Steve Krug’s excellent book, Don’t Make Me Think: We all know happy talk when we see it: it’s the introductory text that’s supposed to welcome us to the site and tell us how great it is, or to tell us what we’re about to

By Jeff Atwood ·
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