community building

community moderation

What If We Could Weaponize Empathy?

One of my favorite insights on the subject of online community is from Tom Chick [http://en.wikipedia.org/wiki/Tom_Chick]: > Here is something I've never articulated because I thought, perhaps naively, it was understood: The priority for participating on this forum is not the quality

By Jeff Atwood ·
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software development

Civilized Discourse Construction Kit

Occasionally, startups will ask me for advice. That's a shame, because I am a terrible person to ask for advice. The conversation usually goes something like this: We'd love to get your expert advice on our thing. I probably don't use your thing. Even

By Jeff Atwood ·
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community engagement

Listen to Your Community, But Don't Let Them Tell You What to Do

You know how interviewers love asking about your greatest weakness, or the biggest mistake you've ever made? These questions may sound formulaic, maybe even borderline cliche, but be careful when you answer: they are more important than they seem. So when people ask me what our biggest mistake

By Jeff Atwood ·
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software development

The Vast and Endless Sea

After we created Stack Overflow, some people were convinced we had built a marginally better mousetrap for asking and answering questions. The inevitable speculation began: can we use your engine to build a Q&A site about {topic}? Our answer was Stack Exchange. Pay us $129 a month (and

By Jeff Atwood ·
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