information retrieval
Designing for Informavores, or, Why Users Behave Like Animals Online
I’m currently reading through Peter Morville’s excellent book Ambient Findability. It cites some papers that attempt to explain the search behavior of web users, starting with the berrypicking model: In a 1989 article entitled “The Design of Browsing and Berrypicking Techniques for the Online Search Interface,” Marcia Bates