information retrieval
Designing for Informavores, or, Why Users Behave Like Animals Online
I'm currently reading through Peter Morville's [http://findability.org/] excellent book Ambient Findability [http://www.amazon.com/exec/obidos/ASIN/0596007655/codihorr-20]. It cites some papers that attempt to explain the search behavior of web users, starting with the berrypicking model: > In a 1989 article